Exchanges & Refunds

No Hassle Refunds

If you’re not completely satisfied with your order, contact us within 30 days and we’ll issue a full refund to your original method of payment.

Stipulations:

• You must return your order to one of the addresses below.
• This offer applies to the cost of the products you ordered and not the cost of shipping.
• This offer applies to first time orders only.

To initiate a refund, please email us at hello@trynada.com

Exchanges 

If you'd like to initiate an exchange, please email us at hello@trynada.com and mail your items to:

Canada

Nada Toothbrush
PO Box 65588
Dundas, Ontario
L9H 6Y6

US

Nada Toothbrush
PO Box 1508
Lewiston, New York
USA
14092-1508

Please ensure you write your order number or full name on the package.

You'll be responsible for paying shipping costs and we don’t guarantee that we'll receive the exchanged items.

We'll mail you the new items requested through the exchange after we receive the exchanged items and confirm they're unused and the original packaging isn't damaged.

If you have any questions or concerns, please contact us at: hello@trynada.com