Exchanges & Refunds

Exchanges 

If you'd like to initiate an exchange, please contact us at hello@trynada.com and send your items to:

PO Box 65588
Dundas, Ontario
L9H 6Y6

You'll be responsible for paying shipping costs and we don’t guarantee that we'll receive the exchanged items.

We'll mail you the new items requested through the exchange after we receive the exchanged items and confirm they're unused and the original packaging isn't damaged.

 

No Hassle Refunds

If you’re not completely satisfied with your order, contact us within 30 days and we’ll issue a full refund to your original method of payment 😊

If you'd like to initiate a refund, please send an explanation to hello@trynada.com.