If you’re not completely satisfied with your order, contact us within 30 days and we’ll issue a full refund to your original method of payment.

To initiate a refund, please email us at hello@trynada.com.

Exchanges 

If you'd like to initiate an exchange, please email us at hello@trynada.com and mail your items to:

PO Box 10029
Ancaster, Ontario
Canada L9K 1P2

You'll be responsible for paying shipping costs and we don’t guarantee that we'll receive the exchanged items.

We'll mail you the new items requested through the exchange after we receive the exchanged items and confirm they're unused and the original packaging isn't damaged.