Mar 24, 2026
Simon Cooper

Having Trouble Checking Out? Here's How to Fix It

If you're a U.S. customer hitting a wall at checkout on trynada.com, you're likely landing on our Canadian product page by mistake. Here's how to fix it in seconds.

If you're a U.S. customer hitting a wall at checkout on trynada.com, you're likely landing on our Canadian product page by mistake. Here's how to fix it in seconds.

 

The Quickest Fix: Switch Your Market

The fastest solution works on any device — just switch your store region manually.

On Mobile:

Tap the menu icon (☰) in the top-left corner (Step 1), then scroll to the bottom of the menu and tap the CAD currency selector (Step 2) to switch to USD.

Instructions to select market on a mobile phone

 

On Desktop:

Click the CAD$ button in the top-right corner of the page (Step 1).

Click the CAD$ button in the top-right corner of the page

A dropdown will appear — select United States (USD$) (Step 2). You're all set.

A dropdown will appear — select United States (USD$)


Still Not Working? Try These Fixes

If switching the market didn't help, one of the following is likely the root cause.

1. Your Browser Language Is Set to English (Canada)

Open your browser settings, search for "Language," and make sure English (United States) is listed first. Then reload the page.

2. Your IP Address Looks Canadian

Your internet provider may route traffic through a Canadian server. Try opening the site in a new browser or use the direct U.S. link: [U.S. product page URL]

3. You're on a VPN Connected to Canada

Open your VPN app and switch to a U.S. server, then reload trynada.com.

4. A Cookie Is Remembering You as Canadian

Try opening trynada.com in a private/incognito window — this bypasses stored cookies entirely.


Still stuck? Email us at hello@trynada.com and we'll get you sorted.

Updated March 24, 2026

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